My Taxi Tulum Reviews

"Pablo is a very friendly and professional taxi driver. The ride was smooth, safe, and right on time. He knows the area well, drives calmly, and creates a pleasant atmosphere in the car. I felt comfortable throughout the entire trip and would happily ride with him again. Highly recommended!"

"It is one of the safest options, with fair prices, very friendly service, excellent communication via WhatsApp, punctual transportation, the driver sends you the license plate and driving license, and the cars are in excellent condition. They are truly the only ones I will contact again to move between Cancun, Playa del Carmen and Tulum."

"Gabriel and Juan were the BEST drivers! They were so kind and welcoming and the service was great. We were able to make all of our excursions on time with an enjoyable ride. If you need taxis while in Tulum, this is the best way to go! I can't wait to come back and visit our taxi friends."

"We had a great experience on our drive from the airport to our hotel with Pablo. Highly recommend the company. Also, you get some lovely local tips 🙂"

"solid and reliable service at rather fair prices (in context of the outrageous transport prices in Tulum). friendly contact and proper cars. just one star minus because of additional and not clear credit card charges (once 10% was mentioned, once 5% was charged)."

"Gabriel was an awesome person throughout our trip. He was prompt and responded to messages quickly. He always had a way to get us to our destination. He told us about a beach( Caleta Tankah)without seaweed and it was beautiful. He even recommended some local spots to eat. Definitely felt safe and comfortable with him. I'd highly recommend using his service."

"We relied on the excellent service and professionalism of this team all week while visiting Tulum. They had amazing communication (including pictures of cars/license plates we should expect), prompt drivers, and smooth, comfortable, and cool rides. Big thank you!"

"Gabriel knows the area. He picked us up at the airport and took us to different places during our stay, he even pick us up after our dinner late at night. He was always on time. Excellent service ."

"Gabriel was amazing! Very easy to get a hold of through WhatsApp, very punctual and respectful. I went with three other girlfriends, and we all felt very safe using his transportation services. I will definitely be contacting him for my next trip in Tulum. Muchas Gracias Gabriel 😁"

"I forgot to leave a review. My Tulum Taxi was honestly and on time. I hate the ridiculous prices quoted for transportation from this airport. I work for an airline and I feel it is the highest in Mexico. I just got a quote for July 2025 of $70 each way. Includes the $11 airport fee he must pay. When we were here in February.... he allowed me to use a credit card and I got a receipt. Great job guys! We will continue to use this service!"

"Phenomenal service from start to finish! Our driver was waiting for us at the airport with a sign as soon as we got off the plane — right on time and incredibly friendly. I can't recall his name, but he even let us stop for snacks, which was a nice touch. The price was very reasonable, too. For our return trip, Abraham was our driver, and once again, he was punctual and pleasant. Both drivers were professional and made the experience smooth and enjoyable. Truly the best service — couldn't have asked for more! Just a heads-up: the credit card machine didn't work, so it's a good idea to have cash on hand just in case."

"My Taxi Tulum was great! Our driver Gabriel (Gabo) was easy to talk to, flexible, and less expensive than the competition!"

"Great private car service in the Tulum area. Felt 100% safe and comfortable. Took my girlfriend and I to and from the airport, to and from our Tulum dinner and events to our all-inclusive. Miguel and Gabriel were welcoming and professional. Would recommend 100%."

"Very professional service from Gabriel. The drivers were also very professional and courteous. The vehicles were clean, cool and comfortable and you'll get a picture of the vehicle that will pick you up. Will definitely use them again."

"GABRIEL & his team of taxi is really amazing!! Safe easy and fast communication on whatsapp always so nice and available. Thank you for assisting me over my 9 day trip in Tulum I can't wait to be back and see you again!"

"quick and responsive through what's app! last minute booking due to unforeseen cancellation and they were there to get us within 15 minutes! very very grateful, I recommend to anyone, driver was great and taxi was super clean along with AC to keep cool!"

"Gabo (Gabriel) provided us with kind and courteous service over the course of our stay in Tulum, connecting us with drivers who were honest and charged reasonably. Would recommend this service to anyone looking for a reliable taxi service, especially during high season!"

"Gabriel was amazing. I'm happy I found him online because he truly made us feel safe. He was always on time and so were the other drivers he sent when he wasn't available. He is also knowledgeable of the area and makes some good recommendations. He's very straightforward with his pricing and that made me feel even more at ease. I'm very big on safety and comfort when I travel and he certainly exceeded my expectations. He also sends you the details of the person picking you up if not him. Thank you Gabriel... until next time."

"This service has been a blessing to me and my friends. The taxis are very expensive in Tulum. Gabo gave us a fair price everywhere we went in the city. I would highly recommend his services and will definitely utilize him whenever I come to Mexico."

"Gabriel and Eduardo were amazing! I originally picked their services due to the reviews, and they stand true to those testimonials. One thing about Tulum is that it is expensive, but their prices are fair to market and I would rather give my money to a company who has great customer service, clean vehicles and who were always available and communicative (day and night). Thank you again! 😄"

"We had an amazing experience with our driver, Gabriel, in Tulum. He deserves 5 stars! He was always on time, very sweet, and always helped us get around. He even went above and beyond by delivering my lost glasses back to me. We would definitely recommend him to anyone coming to Tulum. Thank you Gabriel!!!!!!!"

"I was in Tulum Oct 13–17th and was taken very good care of with this transportation service. I myself found them on Google and read the reviews. I have no complaints besides it can be a little pricey at night so be prepared for that, but other than that very pleasant and on point with communication. Overall I would recommend them completely. They send photos of the vehicles and the drivers’ names that will be picking you up."

"Gabo provided phenomenal service! He was able to provide reliable transportation for me and my group of friends for our entire stay. His rates were fair and he was always timely and professional. I would definitely recommend him for any transportation services you may need during your time in Tulum."

"Gabo was great! He picked us up from Tulum airport and took us to our hotel. He also offers his services to Chichen Itza which we also used. It was much more enjoyable knowing he was not rushing us and not having to wait for a bus load of people by using a big tour company bus to Chichen Itza. He recommended a great place for lunch on our way back, it was perfect and delicious! We asked for recommendations for local taco stands in Tulum and he also took us there at the right time to get some shopping done. Very pleased with him and his kindness to make my family feel very comfortable. Highly recommend his services and can’t say enough about how reasonable his private service pricing is in comparison to local taxis and tourist hotels. Thank you Gabo!!!"

"Gabo and his team were very punctual and easy to work with! Very friendly and reliable taxis in Tulum. After doing my research, I am happy I decided on this company. Reasonable and flexible prices, okay to pay in both USD and MXN, even last-minute service! Very quick communication. Gabo, thank you for everything."

"Our driver Elias was the best! He was very kind and patient. We arrived to our Airbnb with no power and water. He came back to pick us up to take us to a hotel for lodging. He even arranged with a local phone so we could return to our Airbnb to take photos. We saw our driver the majority of our trip in Tulum and he was amazing. Highly recommended!"

"Gabriel and his coworkers were incredible! They were very courteous and always on time. I felt safe using them and we will use them again next time. I definitely recommend this service without a doubt! The prices are also very affordable."

"Gabo was so great, he was like my personal chauffeur. Very helpful with any questions or recommendations I needed. If he was off shift he always made sure that Miguel was available to take me to and from any places I needed. They are extremely reliable and extremely accommodating. I always felt safe with their service. I recommend them 100%. Another great thing is they take credit cards, which was so helpful for me!"

"Gabo was our main driver for our entire stay in Tulum, and he did not hesitate to pick us up when we needed him or make suggestions for places to go and places to eat. If he was not available, he always arranged for another trusted driver from his team. His car was very clean and we always felt safe. We would absolutely recommend his service to anyone visiting Tulum."

"We had a great experience. Our driver was on time and knew the area well. We had a misunderstanding on the return trip and Gabo worked it out very quickly and professionally. I really appreciated that he made sure everything was resolved so we could relax and enjoy our vacation."

"Gabo was recommended to us by our hotel and he was amazing from start to finish. He met us at the airport with a sign, helped us with our bags and gave us tips about Tulum. On the way back, our flight was delayed and he stayed in touch so he could pick us up as soon as we landed. Reliable, safe and friendly service."

"Elias is the best! He was always on time, very kind and flexible with any last-minute schedule changes we requested. He answered our messages quickly and made us feel safe at all times. He even waited while we went to the supermarket and helped us with our bags. I would highly recommend this service to anyone visiting Tulum."

"Highly recommend this service! Our driver was friendly and on time, and we were able to easily coordinate via WhatsApp. The vehicle was clean and comfortable and we felt very safe the whole time. This is definitely the company we will call again when we return to Tulum."

"David is amazing. He picked us up on time, helped us with our luggage and answered all our questions about Tulum. We ended up booking several trips with him because the service was so good. This is the kind of company you keep in your contacts for future trips!"

"This is the only taxi service I will ever use in Tulum. They were always on time, kept in touch with us by WhatsApp and even picked us up whenever we needed a ride on short notice. The cars were clean and the drivers were polite and professional. I always felt safe, even at night, and the prices were very fair. I cannot recommend them enough."

"Best taxi service in Tulum, hands down. We first used them for a ride from the airport and then again for local trips during our stay. Every driver was friendly and drove carefully. We never had to worry about being overcharged. This is now our go-to service whenever we are in Tulum."

"Excellent service. Very friendly and reliable, and getting around was very easy. Communication was smooth and quick through WhatsApp and the drivers were on time for every pickup. I would recommend this transportation company without hesitation."

"Five star driver, five star absolute service. He was always on time, sweet, and knowledgeable. We used him from Cancun airport to Tulum and then from Tulum back to Cancun. He even gave us recommendations for restaurants and places to visit. I always felt safe and taken care of. Highly recommend."

"Many thanks to this team for their amazing service! We booked them for airport transfers and local trips and everything was perfect. The cars were spotless, the drivers were polite and the communication was excellent. We will definitely book with them again on our next trip to Tulum."

"Booked this taxi service online and they were fantastic. Pablo, our driver, was kind, patient and very professional. He met us with a sign at the airport, helped with our bags and gave us great recommendations. We used the service again for our return trip because we trusted them so much. Highly recommended!"

"We used this company to handle all our transportation needs in Tulum: airport transfers, city rides and day trips. They are affordable, safe, and very easy to communicate with. Every time we messaged them we got a quick reply and a clear confirmation. I will gladly use them again."

"Gabo is very professional and very nice. He was able to accommodate an additional stop that was last minute without a problem. The car was clean and the ride was comfortable. I highly recommend this company for transportation in Tulum."

"Amazing team, safe and reliable transportation and we got the best level of service in my opinion. Both drivers were punctual, well-mannered and very kind. I would recommend this company to anyone visiting Tulum and will definitely use them again on my next trip."

"Great service! We felt safe the whole time, the vehicles were spotless and very modern, and the drivers were always on time. Communication via WhatsApp was easy and fast. I would 100% use this company again."

"Thank you so much for your service! We first found this service when we needed a ride to our hotel in Tulum. They are professional, friendly, and very dependable. After that first trip we kept booking them for the rest of our stay. Definitely recommend."